Shipping policy

 Shipping policy

We are located in Colorado, USA!  

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates:

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For Free shipping: We offer Free Shipping on orders over $65

Shipping Examples:

Shipping option	Estimated delivery time	Price
USPS First Class	4-6 business days	$6 or Free on orders over $65
USPS Priority Mail	2-3 business days	$12
UPS	3 business days	$12

We offer international shipping to most countries.

To confirm that we ship to your country and to get an accurate cost, please follow the steps through checkout. Shipping charges for your order will be calculated and displayed at checkout. 

If you offer multiple international shipping options, you can list them in a table as well. You can include broader delivery timelines (e.g. 8 to 20 days) for international shipping since expectations can vary greatly depending on the destination.

Shipping option (example shipping to Australia)	Estimated delivery time	Price
USPS First Class Package International	7-21 business days	$29
USPS Priority Mail International	6-10 business days	$66

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MeraKalpa Malas is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at info@merakalpa.com with your name and order number, and we will look into it for you.

Shipping to P.O. boxes is acceptable if you choose a USPS service.  UPS cannot deliver to a PO Box.

Refunds, returns, and exchanges

For our full policy, please follow this link: Returns + Exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@merakalpa.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@merakalpa.com